Welcome to Acting & Voice Studios! We’re happy to have you as part of our studio! Here you will learn the tools you need to become a professional working actor. This is just an overview of how we work, what you can expect from us, and what we expect from you. Please take the time to read this over and please don’t hesitate to ask any questions.
Practice: Regularity of practice at home is absolutely essential to good progress. Please set a definite period for practice, and make sure you have privacy while practicing. Please bring any hand-outs that you receive to each class for the duration of studying with us.
Booking A Class: To officially sign up for the class, we require your Full Name, Email Address and Phone Number. We require a full payment to register for any of our classes. Once you have placed your registration order, the responsibility to know which seminars you are registered for is yours.
If you purchased your class on CourseHorse, our cancellation policy applies to your purchase. If you need help canceling or have any questions, please visit CourseHorse (link: https://coursehorse.com/contact-us).
*The following disclaimer is provided specifically at the request of and in accordance with SAG/AFTRA: Seminars or classes are for educational purposes only and will not secure or provide opportunity for employment in the field or representation by an agent or casting director.
Agent & Casting Director Intensives, Masterclasses, and Showcases: Since our guests are preeminent industry professionals, there are occasional postponements, substitutions, and/or cancellations. We do not take responsibility for such schedule changes since they are out of our control. In the event of such schedule changes, we do our best to reschedule or replace a guest with an equal-level guest from the same or similar office, but cannot guarantee any such replacement. We apologize for any inconvenience and request your patience and understanding when this occurs.
Lateness policy: Please note that we have a very strict lateness policy and we ask everyone to be on time for class. Being on time is in your best interest especially when you are working with industry professionals. If you're running late or can't make it to the class please notify us ahead of time. We understand that sometimes different events can delay your arrival, however please understand that we must stick to our class schedule in order to be fair to all of our students and teachers.
Cancellation policy: We do not offer refunds of any kind. We require a 24-Hour Notice in writing to cancel an intensive, masterclass, workshop or a private session. If you provide a minimum of 24-Hour Notice in writing to get a full credit that you can use toward another class of equal or lesser value. Please note your credit will be available for only 6 months. For our reel bookings we require a minimum of 72-Hour Notice in writing to get a full credit. If the reel is attached to a class we require a 72-Hour Notice prior to the start of the class and not the shoot date.
Class Policy: Please be mindful of other students and don’t distract the class with loud talking or anything else that can be distracting.
Footage Policy: For many of our on-camera classes, we record your on-camera work and then, as a courtesy, send it to you via an online platform within a 2-Week period following the class for you to download. This download is only available for 7 days. These videos are for educational purposes only and are NOT to be posted on YouTube, Facebook, or any other public viewing site. Due to the occasional technical error, we cannot guarantee the availability of all video clips. Therefore, we offer the ability to view and download online strictly as a courtesy.
Make-Up Classes: We don’t offer any make-up classes for agent/casting director led intensives or masterclasses. For our 4-Week On-Camera Acting Intensive, we can offer 1 make-up class if we are given advanced notice that a class will be missed.
Payment: Payment is due in full upon registration for any agent or casting director led intensive or masterclass. We accept all major credit cards, debit cards and PayPal. All payments are non-refundable.
Press Release: Unless notified in writing, Acting & Voice Studios reserves the right to use photographs and videos of all students for marketing the studio. If you do not feel comfortable with this, please email us and we will not use your likeness in our marketing.
Right of Refusal of Services: Under the federal anti-discrimination law, we reserve the right to refuse services to anyone for any reason.